- Please Note: Nail polish, Hairspray and Alcohol-based Perfume cannot be sent via Australia Post (These will become known as flammable products). Accordingly, all orders containing flammable products will be sent via Courier. Hence, flammable products cannot be delivered to PO Boxes &/or Parcel Lockers or any other Australia Post only destinations. As flammable products cannot be sent via Australia Post, please do not select Express Post or Express Post Platinum as a delivery option. Orders containing flammable products will attract a minimum delivery fee of $10.95 and if any more payment is required for your postcode you will be invoiced separately after checkout via Paypal.
- For Regular delivery option, Australia Post or Courier will be used, at the discretion of Vegan Beauty. Most orders require a signature upon delivery, so please provide a delivery address where a signature can be obtained to deliver your order. If you prefer to authorise to leave your parcel please email Veronica at email@example.com to do this, as soon as you have placed your order.
- All purchases sent will have a tracking number either through Australia Post or Courier.
- Purchases will be sent within 1-2 business days after receipt of payment. Purchases during a sale will be sent as soon as humanly possible. Express Post means the delivery method by Australia Post – it does not mean priority dispatch.
- Purchases will not be processed or sent on weekends, public holidays or Vegan Beauty holiday notice days.
- CANDLES - orders containing candles have a base delivery of $10.95 and then any outstanding amount will be invoice via Paypal and will be paid before order is dispatched.
- Vegan Beauty is not responsible for an order once it has been dispatched; it is then in the hands of Australia Post or the Courier company. If you require your order to be fully insured please see below: Postage Extras.
- Western Australian customers, please be aware that delivery usually takes 7-10 Business Days with regular delivery. If an order is required sooner than this please choose Express Post/Delivery.
Postage options available:
- Regular delivery $9.95
Postage Extras – available to purchase under “Shop by Brand: Aust Post”
- Signature upon Delivery $2.95
- Insurance for every $100.00 or part thereof $1.50 e.g. Insurance for a $215.00 order would be $2.95 signature upon delivery + $4.50 (3 x $1.50) = $7.45 for full Australia Post Insurance.
Re-delivery of parcel if item finds it’s way back to Vegan Beauty:
- If a parcel is returned to Vegan Beauty due to non-collection or not arranging re-delivery; you will be required to pay for re-delivery. Vegan Beauty will contact you in this event and send you a Paypal Invoice for re-delivery payment before your item is re-delivered. Please also familiarise yourself with the Vegan Beauty Satisfaction Guarantee & Returns Policy.
Delivery to New Zealand
Vegan Beauty is now able to send most items to New Zealand using Australia Post. Flammable products, bulky items and items that are unable to be sold outside of Australia are unable to be sent to New Zealand e.g. nail polish, hairspray &/or makeup cases/trolleys.
Please contact Vegan Beauty via phone 0488 633 232 or email: firstname.lastname@example.org to enquire about products you wish to order and your preferred delivery method e.g. regular, insured, express post. A manual invoice will be generated using Paypal after collaborating with you on your products & postage.